Caplena
Founded 2017 · 2 known investors
Caplena offers an AI-powered platform for analyzing unstructured customer and employee feedback from surveys, reviews, and transactional sources, letting teams code text responses, monitor trends, and explore insights via interactive dashboards and a chatbot. It combines automated text analysis with customization to help customer experience and insights teams understand both what is happening and why.
AI & Machine LearningMarketing TechSaaS
Investors · 2
Frequently asked questions
- What does Caplena do?
- Caplena offers an AI-powered platform for analyzing unstructured customer and employee feedback from surveys, reviews, and transactional sources, letting teams code text responses, monitor trends, and explore insights via interactive dashboards and a chatbot. It combines automated text analysis with customization to help customer experience and insights teams understand both what is happening and why.
- Who are Caplena's investors?
- Caplena's investors include SICTIC, Spicehaus Partners.